IHerb is an online retailer specializing in natural and organic products, including vitamins, supplements, beauty products, and more.
They ship to over 185 countries worldwide, including Australia. However, there may be some confusion regarding ordering from iHerb to Australia, especially regarding customs, taxes, and shipping.
This comprehensive guide will discuss everything you need to know when buying from iHerb and shipping to Australia.
Table of Contents
IHerb Australian Version
IHerb’s website is primarily in English, which makes it easy for Australian customers to understand.
The Primary currency in IHerb is the US dollar However, iHerb does provide an Australian version of its website in which product prices are shown in Australian dollars.
This Australian version makes it easy for Australian customers to navigate and shop.
You can enter the Australian version of the IHerb site by clicking on this link
You can also manually choose the required country language and currency from site preference.
Creating An Account on IHerb Australia
The First step to ordering from IHerb is to sign up and create a new account.
You can create an account from this page by signing in to Google, Facebook, or apple account or by providing your email or telephone number.
Choosing the Right Products from IHerb
Once you created your account you can go and choose your preferred products.
iHerb offers a vast selection of products, including vitamins, supplements, beauty products, and more.
They have a large selection of popular brands, as well as their own line of iHerb-branded products.
When shopping on iHerb, you can filter your search by category, brand, and price range to make it easier to find what you’re looking for.
Additionally, they have a customer reviews section, where you can read reviews from other customers to get an idea of the product’s quality and effectiveness.
Take some time to browse the website and find the products that are right for you.
Be sure to read reviews and check the ingredients to ensure that the products are suitable for your needs.
If you’re not sure what to buy, iHerb also offers a “Specials” section, where they feature discounted products and limited-time offers.
Once you have selected the products you want to purchase, add them to your cart and enter its page.
IHerb Discounts and Coupons
IHerb frequently offers discounts and promotions to customers, including new customer discounts, bulk discounts, and brand discounts.
iIHerb offers also various coupons to its customers, including those in Australia. These coupons can include discounts on certain products, free shipping on certain orders, and more.
Use This Coupon every time you buy from IHerb to Get a good discount on your first and recurring orders
IHerb Permanent Coupon Code is:
MAH6251
You can add it to its field on the shopping cart page.
Review your selected products and their quantity then proceed to checkout.
Shipping and billing information
You will be prompted to enter your shipping and billing information.
This information shall be written in English and not include special characters on it.
Provide accurate address information to receive your order in Australia without any delay or problems.
The next step is to choose the shipping method.
Shipping Methods from IHerb to Australia
IHerb offers multiple shipping options for orders to Australia. The most popular option is Global Air with Tracking, which typically takes 7-22 business days to arrive. this option does come with tracking information. iHerb will select Australia Post or Aramex when you select this option.
No PO Box delivery is available using this shipping method
you can get Free shipping for orders AU$70.00+ when selecting this option
Another option is PO Box or Parcel Locker Address, which has the same delivery time. However, this option will cost you a flat rate of AU$ 15.00.
In this method, Shipments are transferred to iHerb’s partnered company in Australia, and then Australian Post completes the delivery.
This shipping method includes order tracking through Auspost.com.
The last option is DHL Express, which takes 8-18 business days to arrive, and the shipping cost varies depending on your order size.
Select the shipping option that is right for you and proceed to payment.
IHerb payment Option in Australia
IHerb accepts a variety of payment methods in Australia, including credit and debit cards, PayPal, Klarna, and Apple pay.
If you choose to show prices in Australian dollars when making the payment, you will not be subject to a currency conversion fee if your bank card is in your local currency.
Select your preferred payment option and add your info then finish your order.
IHerb Order Customs Restrictions and Taxes fees in Australia
When ordering from iHerb to Australia, it’s important to be aware of the customs and taxes that may apply.
Starting July 1st 2018, the goods and services tax (GST) will be applied to any imported goods to Australia. The new GST will include charging all imported goods to Australia with a 10% tax on the retail price and on all items that are valued at $1000 Australian Dollars or less.
For information about customs, import duties, etc., visit:
Australia Government, Department of Immigration and Border Protection
Additionally, any product that is considered a “prohibited item” under Australian law is not allowed to be imported.
Restrictions
At iHerb, we respect the rules and regulations of the Australian government and do our best to block Custom’s prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Australia: Supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, bee pollen as a powder, banana, Hoodia, Kava, Camu Camu powder, Cordyceps powder, products with hormones such as Pregnenolone, HGH or 7-Keto and some products containing enzymes
Dried beans, lentils, products for pets, and rice each require an import permit
Any product in powdered form may cause customs to quarantine orders or assess extra fees.
For information about prohibited and restricted products please visit Biosecurity Import Conditions System (BICON).
Please check with your local customs office to see if you can import the items and if any additional licenses or permits are needed.
For information about customs, import duties, etc., visit Customs and Excise Department
Another easy way to find the import info is by contacting one of the shipping companies in IHerb that ship to Australia and asking them directly about the import fees and if there are any restrictions.
Note that all customs and tax fees will be paid while you create your order and you will receive your order without paying any additional fees.
IHerb order Processing and Tracking in Australia
Once you’ve placed your order, iHerb will process it within 1-2 business days. You will receive an email confirmation with your order details and a tracking number.
It’s important to note that the delivery time may vary depending on the shipping method you have selected and the customs clearance process.
You can track your order on the iHerb website by logging into your account and clicking on “Order History”. You can also track your order on the shipping carrier’s website using the tracking number provided in your email confirmation.
IHerb Return and Refund Policy
iHerb has a 30-day return policy for most products. If you are unsatisfied with your purchase, you can contact their customer service team to request a return or refund.
However, there are some restrictions to their return policy. For example, opened items such as food and supplements cannot be returned. Additionally, certain items like beauty and personal care products, which have been opened or used, cannot be returned for hygiene reasons.
It’s important to check the specific return policy for the product you’re interested in before making your purchase. If your return request is approved, iHerb will provide you with instructions on how to send the product back. They will refund your purchase price, minus any shipping and handling fees, once they receive the returned product.
Packaging and Labeling of IHerb Orders
When ordering from iHerb, it’s important to be aware that the products may be packaged and labeled differently than they are in Australia. For example, the packaging may be in English, and the product may have different labeling or ingredients than what you’re used to.
It’s also important to note that some products may be packaged in bulk, and may not come in individual packaging.
IHerb Customer Service in Australia
iHerb has a dedicated customer service team that is available to answer any questions or concerns you may have about your order. They can be reached by their contact form or through live chat support.
Be noted that there is no telephone number available for IHerb customer service.
IHerb has multilingual support and can provide support in English and other languages.
If you encounter any difficulties, you can contact iHerb customer support for assistance.
IHerb Customer Reviews
iHerb values customer feedback and encourages customers to leave reviews on their websites. These reviews can provide valuable information on the products and the overall shopping experience.
You can read reviews from other customers before making a purchase to get an idea of the quality of the product and the customer service provided by iHerb. These reviews can also provide helpful information on the effectiveness of the products and any potential side effects.
Product reviews on IHerb are available in Australian and English languages from customers who live in Australia and other parts of the world.
It’s important to note that individual results may vary and the reviews should be taken as general information and not as a guarantee of results.
iHerb’s Popular Products among Australian Shoppers
iHerb offers a wide variety of health and wellness products, but there are some that are particularly popular among Australian shoppers. Here are some top iHerb products that Australian shoppers should consider trying:
- Vitamins and Minerals: Vitamins and minerals are essential for maintaining good health, and iHerb offers a wide variety of options. Some of the top-selling vitamins and minerals among Australian shoppers include Vitamin C, Vitamin D, and Calcium.
- Herbs and Supplements: Herbs and supplements can be used to support specific health concerns or to promote overall wellness. Some of the top-selling herbs and supplements among Australian shoppers include Turmeric, Omega-3 Fish Oil, and Probiotics.iHerb offers a wide selection of herbal supplements, including traditional Australian and Ayurvedic herbs, which are commonly used to support overall health and wellness.
- Personal Care Products: Personal care products, such as skincare, haircare, and oral care are also popular among Australian shoppers. Some of the top-selling personal care products include coconut oil, shea butter, and activated charcoal toothpaste.
- Beauty Products: iHerb also offers a wide variety of beauty products to help shoppers look and feel their best. Some of the top-selling beauty products among Australian shoppers include argan oil, hair growth vitamins, and charcoal face masks.
- Baby and Kids Products: iHerb also offers a wide variety of baby and kids products, including baby formula, baby food, and vitamins. Some of the top-selling baby and kids products among Australian shoppers include baby formula, baby food, and vitamins.
- Protein Powders: iHerb offers a wide selection of high-quality protein powders, including whey, casein, and plant-based options, which are great for building muscle and supporting weight loss.
- Natural Skincare Products: iHerb offers a range of natural skincare products, including facial oils, serums, and moisturizers, which are made with natural ingredients and free of harsh chemicals.
- Essential Oils: iHerb offers a wide variety of essential oils, which are commonly used for aromatherapy, massage, and other personal care applications.
- Organic Foods: iHerb offers a wide selection of organic foods, including snacks, grains, and cooking oils, that are free from harmful chemicals and pesticides, which is a great choice for health-conscious shoppers.
- Adaptogenic Herbs: iHerb offers a selection of adaptogenic herbs, which are known to help the body adapt to stress and promote overall well-being. Some popular adaptogens include ashwagandha, Rhodiola, and cordyceps.
- Ayurvedic Supplements: iHerb offers a range of Ayurvedic supplements, which are based on traditional Indian medicine and are known to support overall health and wellness. Some popular Ayurvedic supplements include turmeric, Triphala, and amla.
- Collagen Supplements: iHerb offers a range of collagen supplements, which are known to support skin, hair, and nail health, as well as joint and bone health.
- Probiotics: iHerb offers a wide variety of probiotics, which are known to support gut health, immunity, and overall well-being.
- Keto Supplements: iHerb offers a range of supplements that are specifically formulated for the keto diet, which include ketone salts, MCT oil, and exogenous ketones, which can help support weight loss and improve energy levels.
By discovering these unique iHerb products, Australian shoppers can expand their health and wellness options and explore new ways to support their well-being. These products offer a variety of benefits and can be used in conjunction with other products or as part of a larger health and wellness regimen. It’s also worth noting that before starting any new supplements or making any significant changes to your diet, it’s always a good idea to consult with a healthcare professional to ensure that it is safe and appropriate for you.
iHerb’s Personal Care and Specialty Products for Australia Shoppers
iHerb offers a wide variety of products for its shoppers, including those in Australia, and also offers a range of personal care and Specialty products for shoppers to choose from. Here are some personal care and Specialty products that Australian shoppers should consider:
- Natural Hair Care: iHerb offers a range of natural hair care products, such as shampoos, conditioners, and hair oils, which are made with non-toxic, plant-based ingredients and free of harsh chemicals.
- Organic Beauty Products: iHerb offers a wide selection of organic beauty products, such as makeup, skincare, and sunscreens, which are made with natural ingredients and free of harmful chemicals.
- Men’s Grooming: iHerb offers a range of men’s grooming products, such as shaving creams, aftershaves, and hair gels, which are made with natural ingredients and free of harsh chemicals.
- Aromatherapy: iHerb offers a wide variety of essential oils, diffusers, and candles, which are commonly used for aromatherapy, massage, and other personal care applications.
- Personal Hygiene: iHerb offers a range of personal hygiene products, such as natural deodorants, toothpaste, and soaps, which are made with natural ingredients and free of harsh chemicals.
- Sports Nutrition: iHerb offers a wide range of sports nutrition products, such as protein powders, energy bars, and pre-workout supplements, which are designed to support athletic performance and recovery.
- Weight Management: iHerb offers a range of weight management products, such as appetite suppressants, fat burners, and protein bars, which are designed to support weight loss and weight management goals.
- Baby and Kids: iHerb offers a range of baby and kids products, such as vitamins, supplements, and personal care products, which are specially formulated for the unique needs of infants and children.
- Pet Care: iHerb offers a range of pet care products, such as supplements, grooming products, and natural flea and tick repellents, which are designed to support the health and well-being of pets.
- Gluten-Free and Allergen-Free: iHerb offers a wide selection of gluten-free and allergen-free products, such as snacks, baking mixes, and supplements, which are suitable for those with specific dietary needs.
In conclusion, iHerb is a reliable and efficient online store that offers fast and affordable shipping to Australia. By following the simple steps outlined in this guide, you can easily order your favorite health and wellness products from iHerb and have them delivered right to your door. With iHerb, it’s never been easier to take control of your health and well-being.
IHerb is a great option for anyone looking to purchase natural and organic products in Australia. With a wide selection of products, competitive prices, and fast shipping, iHerb makes it easy to get the products you need to support your health and well-being. Just be sure to check on import taxes and fees and product availability before placing your order. Shop now and experience the benefits of iHerb.